The Solution Book: Global Connectivity to a Business Solution
4:45 pm - 5:30 pm · October 14, 2014
The Amdocs Solution Book is an innovative platform that includes telco best practices for building relationships between various enterprise architecture dimensions, including business processes, KPIs and value. The book has become an integral part of Amdocs CRM and billing global implementation projects, which involve many stakeholders. It provides a clear view of the Amdocs solution, leading customers to embrace best practices rather than create new requirements that replicate existing legacy processes. Learn more about this book—the first of its kind—that enables online social collaboration, enhances the customer experience and reduces project costs by standardizing and automating processes.
Speaker(s): Ophir Edrey,
Director, Amdocs Services Business Group, Amdocs Ltd.