Our ISO 9001-certified Quality Management System (QMS) is foundational to ensuring high customer satisfaction, delivering the highest-quality services and software, and driving continuous improvement. As part of our QMS, our system for Product Development, Professional Services, and Global Support describes the processes, roles, and rules that guide the daily work of every employee and how critical assets are secured. This framework:
- Assures compliance with laws and regulations on quality, safety, and performance
- Safeguards our ability to support our customers
- Clearly defines transparent processes
- Enables a continuous stream of innovation in an agile development environment
- Builds in feedback to ensure we supply quality software that creates a competitive advantage for our customers
The QMS is the foundation of our Integrated Management System (IMS). See certificates:
Software GmbH A&N ISO 9001 Quality Management System Certificate