
グリーン・スクリーンから成長へ:Software AGとの30年にわたる歩み

お客様の紹介
travelbasys is a midsize SaaS provider sitting at the intersection of tourism and finance. The company’s legacy of innovation dates back to the 1980s, and it is now a dominant force in the German market. From reconciling billions of euros in transactions to ensuring thousands of travel agencies and credit card companies speak the same accounting language, travelbasys is the quiet engine behind seamless travel and financial experiences across Europe.

課題
- Modernize systems without disruption
- Preservation of over €8 billion in value through a high-volume, mission-critical transaction platform
- Attracting and training new developer talent
- Need for seamless integration between SAP and Adabas & Natural systems
- Demand for unified, modern user interfaces
- High expectations for uptime, accuracy, and auditability

成果
- Built modern web apps using Natural for AJAX
- Reduced training time for their user by 25% by using modern GUI
- Enabled multi-stack developer training and retention
- Leveraged Entire Systems Management for event-driven orchestration and auditing
- Moved to Linux with zero customer disruption

ソリューション
- Adabas & Natural
- Natural for AJAX
- Entire Systems Management
Even though we’re a small company, we’ve always had a strong relationship with Software AG. We’re in constant dialog with their development team, especially when we’re using a new product, and they’re always happy to help us get the most from our investment.
Detlef Ziermann, Head of Development, travelbasys
Known for its reliability, precision, and understanding its customers, travelbasys has trusted Adabas & Natural for more than 30 years to run mission-critical systems—freeing the team to innovate without downtime or data worries. “We’ve been using Adabas & Natural since the 1980s. It’s stable and reliable, and it lets us focus on business development, not technical firefighting,” says Detlef Ziermann, head of the development team at travelbasys.
travelbasys runs two core platforms: RBS Now for travel and RBS Care for finance. Together, they power over 12 million bookings, manage 22 million traveler profiles, and process €8 billion annually—from automatic billing reconciliation to detailed accounting reports. With that volume, stability isn’t optional—it’s essential.
Orchestrating the future with Entire Systems Management
When it was time to modernize, travelbasys chose Software AG’s Entire Systems Management (ESM) to move its infrastructure to Linux. The result? A seamless migration in just three days with no customer disruption, lower costs, and greater flexibility.
“We needed mainframe-level capabilities on Linux. ESM gave us that… and more.” says Ziermann.
Behind the scenes, ESM keeps everything in sync—whether processes are scheduled, user-started, or event-driven. While ESM allocates resources, maintains sequential processing, and ensures smooth operations, travelbasys gets full visibility into their historical job data—making auditing, compliance, and troubleshooting easier than ever.
“ESM is the backbone of our operations. It gives us the control and visibility we need to keep everything running.”
Next-gen agility with Natural for AJAX
To keep pace with generational change and attract new talent, travelbasys embraced Natural for AJAX with its modern, intuitive GUI. This empowered their long-time developers—rich in business knowledge but new to web development—to build modern, intuitive web applications without needing to learn JavaScript or Java. And their users no longer had to deal with clunky green screen interfaces. Not to mention a 25% reduction in customer training time.
Importantly, the transition preserved the existing business logic, allowing travelbasys to improve usability without rewriting core processes.
“With Natural for AJAX, the same people who understand the business logic can build the front end,” explains Ziermann. “That’s a huge advantage”.
A partnership built on trust and innovation
Whether integrating with SAP, moving to Linux, or scaling to meet new demands, Adabas & Natural comes with a range of open solutions that help businesses modernize without disruption, bridge generational gaps in development, and prepare confidently for the future. It also has an experienced Professional Services team behind it—committed to delivering value over the long term.
Since the 2000s, the two companies have maintained a regular technical dialog, meeting monthly to discuss product updates, integration strategies, and development roadmaps.
“Even though we’re a small company,” says Ziermann, “we’ve always had a strong relationship with Software AG. We’re in constant dialog with their development team, especially when we’re using a new product, and they’re always happy to help us get the most from our investment. Professional Services were also instrumental during the move to Linux. They helped us with tips we wouldn’t have found on our own, saving us valuable time and resources as well as improving outcomes. The migration was smooth, and our customers didn’t even notice.”
travelbasys commitment to Adabas & Natural remains strong, and with Software AG as a trusted partner they’re ready for whatever comes next.
“We do what our customers need us to do. And with Software AG, we can keep doing it. It’s that simple.”
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