North American User Group


April 25th - 26th, 2019 | Renaissance Dallas

Hear the Latest:
Be the first to learn about updates in the products and solutions you own
Meet the Experts:
Get face to face time with our product leaders
Build and Play:
Get hands-on time with our products through labs
Network with Peers:
Engage with like-minded customers during meet-ups throughout the day


Join us for the largest and most significant gathering of our community eco-system to get inspired, educated, hands-on and have a blast at our red carpet reception.


Thursday, April 25th

7:30 am to 8:45 am - Technology Council Breakfast

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Enjoy breakfast with our engineering team while discussing topics in technology and innovation. Seating is limited.

8:00 am to 9:00 am - Registration and Breakfast

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Registration and Breakfast

9:00 am to 10:30 am - General Session

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Fireside Chats with Southwest, Entrematic, and Neovia Logistics
Raj Datta, President of Software AG North America, will sit down with Kim Hanson, Director, OCIO, of Southwest, Sameer Cholayil of Entrematic and Craig Ingerto, Director of Digital Commerce, Neovia Logistics to discuss their IT transformation journeys and how Software AG enables them to achieve their visions.

Partner Solution: Kellton Tech
Kellton Tech will present their partner solution alongside Niraj Kadakia, Senior Director, Partner Success and Solutions for Software AG North America.

10:30 am to 11:00 am - Networking Break

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Networking Break

11:00 am to 4:00 pm - Business Transformation with ARIS

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Trends, Latest Product Highlights & Short-Term Roadmap

The key to successful business transformation initiatives is a clear focus on the organization’s operations and a continuous optimization towards excellence. The new ARIS10 SR8 features have one common goal: to help you making change happen! The latest product highlights comprise an attractive user experience, smart modeling, integrated process mining, expanded cloud offering and many more.
These new features do not only make change happen, they massively support Enterprise Management Systems (EMS) powered by ARIS. While becoming your single source of truth, an EMS based on ARIS empowers you to be in full control of your organization and thus to turn your business into success.

Short Customer Use Cases:

We want to hear you! Please prepare a 10 minutes presentation on your current process management activities with ARIS. Keep it simple - slides are not necessary but welcome. Think about:

  • What are you working on?
  • What are the goals/objects of that initiative?
  • What are your challenges (can be discussed in the mutual exchange of experience later that day)?
  • What did/will you achieve?
  • How many people are involved? Modelers vs consumers?
  • What does management think about your initiative?

Best Practice Session - Global roll-out of design standards

Reaching a high maturity and quality of the business concept at the design time is often challenging. There are many different application scenarios that imply specific requirements regarding “what” and “how” should be modeled and “which” additional information need to be provided and maintained. This leads to a variety of requirements – ranging from content completeness over syntax and semantics up to the visual representation – that are typically translated into design standards respectively modeling conventions! Three aspects are of major importance: (1) A global definition of individual filters and default templates, (2) an active and automated modeling support and (3) intelligent checks against individual modeling conventions. In this session, we will share best practices on the implementation of such design standards in ARIS and rolling them out to the modelers.

Open Discussion: Share your Experiences and Best Practices:

In this session, participants share experiences, best practices and discuss open questions with each other and Software AG. The idea is to learn from others that already faced similar challenges, and to get and share guidance.

11:00 am to 4:00 pm - Enterprise Integration & API-Led Connectivity

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Integration and API Roadmap

In this session you will learn about the latest product enhancements in Software AG’s Integration and API Management business unit. We will highlight what’s new in both our cloud and on-premises products, and we will share details about our exciting innovations we will deliver in 2019 and 2020.

Customer and Partner Success Stories - CrossVista and Waste Management

Come and listen to our partners and customers as they share how they are using Software AG’s Integration and API Management products, including best practices and success patterns based on their projects.

Hands-On Lab: Integration

Attendees will learn how to quickly build an integration workflow in 10 minutes or less.

Next-Generation Integration Architecture

Rob Tiberio, Chief Architect of the Integration & API Business Unit, describes how integration architecture is evolving.

Hot Topics: Discussion Groups

Three topics: Microservices, API management, Migrating to the Cloud

11:00 am to 4:00 pm - Digital Transformation with IoT and Analytics

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Effective IoT: Open, Rapid, and Distributed

Come and learn about the IoT trends that are helping to digitally transform companies around the world. Learn what Software AG’s IoT & Analytics products have to offer

IoT – How to Succeed

This will focus on questions to ask stakeholders, proper approach to build a successful IoT initiative and architecture to succeed (reference Architecture explaining the SAG products involved)

Automating Processes with IoT

Hands-on - Using Cumulocity and (or wM) to show integration from alarms in C8Y to SFDC cases or another 3rd party application

Empower Engineers with Self-service Advanced Analytics to Improve Operational Performance

Companies are looking at digitalization to improve their profitability and maintain their market leadership. Many years of historical time-series data is underutilized & the data has a great hidden potential to improve operational performance. If all subject matter experts are empowered with analytics, especially those related to the product production processes, operational excellence can be speeded-up greatly.

In this presentation, we will explain how self-service analytics in the hands of process and asset experts can help continuously improve operational performance. Business users can analyze, monitor and predict process and asset performance within their operational context using pattern recognition and machine learning technology.

The use of TrendMiner is shown in a practical hands-on session and additionally through some typical customer use cases, covering key capabilities such as root cause analysis, recommender engine, early warnings, contextualization and knowledge capturing. These capabilities help engineers, control room personnel and plant managers to continuously improve operational performance through reducing the carbon footprint, increasing yield, improving plant safety, reducing downtime and predict maintenance.

12:00 pm to 1:00 pm - Lunch

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4:00 pm to 6:00 pm - Networking Reception

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Join us for refreshments and light appetizers

Friday, April 26th

8:00 am to 12:00 pm - Free Training: Integration Knowledge Update

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This four hour hands-on course reviews the latest updates to Software AG’s webMethods Integration Platform. Exercises are designed to highlight the major capabilities of the webMethods Integration Platform while giving you, the webMethods expert, a chance to try it out.


At the end of this course, you will be able to:

  • Gain experience in how to implement REST V2 with and without json URLS.
  • Modify the new FLOW statements of TRY, CATCH and FINLLY

Focus AREAs:

  • Integration Server
  • REST
  • Designer
  • TRY, CATCH, and FINALLY flow statements


  • Experienced webMethods Developers
  • Experienced Enterprise and/or SOA Architects


  • Completion of webMethods Integration Workshop


  • webMethods Integration Platform REST Interfaces
  • Building REST V2 interfaces without json
  • Building REST V2 interfaces from a Document Type and using json urls
  • Service Development with TRY, CATCH, and FINALLY flow statements


  • Lecture, presentation
  • Hands-on workshop


  • Bring your laptop and power supply

8:00 am to 12:00 pm - Free Training: API Management Highlights

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This four hour course provides a high level overview of Software AG’s API Gateway and API Portal. While this course isn’t a substitute for the full course, taking this micro learning session will give you a first hand view of how Software AG’s Digital Business Platform supports the management of your APIs.


At the end of this course, you will be able to:

  • Complete the definition of a REST API in API Gateway
  • Test REST APIs
  • Add Policies to various APIs
  • Create Consumer Applications
  • Import APIs into API Gateway
  • Publish APIs to API Portal and test those APIs in API Portal
  • Create Plans and Packages of APIs for use in API Portal
  • In API Portal, subscribe to Packages and test the APIs

Products covered

  • API Gateway
  • API Portal


  • Developers and Administrators
  • Enterprise and/or SOA Architects


  • Intermediate experience with HTTP
  • Basic understanding of APIs


  • API Management Overview
  • Defining and Testing a REST API
  • Adding a Logging Policy
  • Enforcing Security Policy
  • Creating a Consumer Application
  • Managing API Portal
  • Managing API Packages and Plans


  • Lecture, presentation
  • Hands-on workshop


  • Bring your laptop and power supply

8:00 am to 12:00 pm - Free Certification Exam

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Software AG is pleased to provide a special offer to the 2019 User Group Attendees: Any Conference attendee is eligible for one FREE Certification Exam (valued at $625 USD). Attendees can schedule a FREE exam on any product area where Certifications are available.

Exam Options

  • webMethods Certified Agile Apps Consultant
  • webMethods Developer
  • webMethods Administrator
  • webMethods Certified BPM Developer
  • webMethods Certified CAF Developer
  • webMethods API Management Professional
  • Apama Certified Solution Developer
  • Terracotta Professional
  • Universal Messaging Certified Professional
  • Natural Programmer
  • Adabas Administrator (MF/OS)ARIS Modeler
  • ARIS Administrator
  • ARIS Certified Process Performance Manager Expert (PPM)
  • More options available in 2019

What should I do to prepare

  • Review the Exam descriptions at: Software AG Product Certification
  • While Practitioners are encouraged to attend the formal training associated recommended for the exam topics, practical experience is always welcomed.

What should I expect?

  • Registration and scheduling must be made in advance.
  • Exams vary in duration (60-180 minutes). Details can be found at
  • Exams are closed book. No materials or access to other sites are permissible during the exam.
  • Questions are multiple choice
  • To gain Certification status, practitioners must receive a score of 66%
  • Results will be made available at the end of the testing session.

What happens if I do not receive a passing grade?

  • While the FREE exam is only available at one of the 2019 User Group Meetings, should you fail the exam, you are eligible to retake the exam in 30 days


  • Proctored exam


  • Bring your laptop and power supply
  • Bring a state issued picture ID (Drivers license, Passport, etc.)


Kim Hanson, Director – OCIO for Southwest Airlines

Southwest Airlines
Kim Hanson
Senior Director,
Technology Corporate Services & Innovation

Ram Kanumuri, Vice President - Digital Integration, Kellton Tech

Kellton Tech
Ram Kanumuri
Vice President - Digital Integration

Craig Ingerto, Director, Digital Commerce, Neovia Logistics

Neovia Logistics
Craig Ingerto
Director, Digital Commerce

Sameer Cholayil, Control Engineer, Engineering/R&D Loading Dock Products

Sameer Cholayil
Control Engineer,
Loading Dock Products

Raj Datta, President North America, Software AG

Software AG
Raj Datta
President North America

Niraj Kadakia, Senior Director, Partner Solutions and Success, Software AG

Software AG
Niraj Kadakia
Senior Director,
Partner Solutions and Success


location_dallas_ug_500Renaissance Dallas

2222 N Stemmons Fwy
Dallas, TX, 75207
Tel: (214) 631-2222

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