customer story

TII “Move the World” – with webMethods.io

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Get to know our digital superhero

The global TII Group serves its customers internationally with its comprehensive sales and service network and helps them in precisely the areas where they have difficult and complex challenges to overcome. TII therefore regards its slogan “Move the World” as synonymous with global customer proximity.

For more than 150 years, the TII industry specialists TII SCHEUERLE and TII KAMAG have been leading developers and manufacturers worldwide in heavy-duty and difficult transport and logistic solutions—combining pioneering spirit and technical expertise.

TII SCHEUERLE is the expert for on and off-road heavy-duty transport solutions. As specialists, they offer the right solutions based on modular systems while also ensuring they are compatible with existing vehicle fleets. TII KAMAG is the yard logistics and metallurgy expert.

Challenges
  • Company-wide data silos due to a fragmented IT architecture
  • Integrating new and old customer data in a niche market
  • Limited local data connectivity
  • Need to scale using multi-cloud strategy
  • Pressure to merge IoT data with old systems of data for new data-driven services
  • Growing sustainability and efficiency demands
Customer benefits
  • Established free flow of data with enterprise-wide visibility using Software AG’s integration Platform as a Service (iPaaS) across cloud and on-premises infrastructure
  • Provided dynamic and scalable connectors for expert users
  • Streamlined architecture, boosting real-time data time efficiency by 10 to 15 percent
  • Plans to roll out new IoT-driven maintenance service using error detection data collection at the core in just 6-12 months
  • Decreased time to market for new smart services

Our key area of expertise is building machines. This involves developing, producing, and operating components, but also increasingly involves data. With webMethods.io as our integration engine, we can connect new IoT data quickly and reliably to data sources across the company without the help of IT experts. And we can offer our customers new services in real time.”

- Dominik Schmidt, TII SCHEUERLE
Getting the best out of data

TII SCHEUERLE offers heavy-duty transport solutions that stay true to the motto “Move the World”–across international boundaries and environments. Customers of the family-owned business come from all industries. They transport particularly heavy goods weighing over 20,000 tons that need to arrive at their destination as economically, safely, and sustainably as possible. Therefore, total transparency is a top priority for the TII Group. To achieve this, TII SCHEUERLE decided at the start of the year to digitally network its vehicles. The telematics solution the company uses is Cumulocity IoT from Software AG—and it enables the company to offer customers personalized cloud access to vehicle information.

But this is where the story starts. New data only adds value when it can work seamlessly with old data to provide a complete view of the customer. Luckily, TII SCHEUERLE didn’t have to look far for a way to solve their data problem. Another solution by Software AG had caught its eye: the company’s powerful webMethods.io—an iPaaS known for its ability to be deployed anywhere, by anyone, and at any time. By seamlessly integrating data with the help of just such a platform, the company wanted to be flexible, responsive and resilient powered by a reliable flow of data. And take a smart approach to integration.

Wanted: a multi-cloud solution for IT and biz users alike

“We wanted to digitally transform the company in a short period of time and link our Software AG and Azure Cloud data with a low-code integration solution that is future proof,” explains Dominik Schmidt from TII SCHEUERLE. It was important to the company to keep the time and effort spent on implementation reasonable and to be able to deploy connectors without requiring programming. As a Gartner-recognized iPaaS market leader, webMethods.io was ideally suited to supporting TII SCHEUERLE in this endeavor.

The first step involved collecting master data and linking it with the company’s Customer Relationship Management (CRM) system. This was quickly achieved using connectors and accelerators, which were compatible with almost all leading software systems—thanks to Software AG’s philosophy of open technology. After that, applications were instantly relocated to the multi-cloud with iPaaS. This was possible without any outside assistance as even business users could perform the integration themselves—finally giving them the tools to reduce under-the-radar shadow integrations.

Faster, greener integration results saving 10 to 15 percent in time

TII SCHEUERLE know the future is smart, particularly when it comes to heavy-duty transport. It also knows that offering new IoT-enabled services can be reputation damaging if the architecture isn’t in place to get all the data from A to B. Take one of its use cases—automated maintenance. Using webMethods.io, the company plans to offer error detection services in the next six to twelve months. New data streamed from vehicles will be merged with existing data to inform customers of potential errors—these are centrally stored and classified in webMethods.io. The benefits include increasing customer satisfaction and time savings of 10 to 15 percent by providing maintenance alerts to customers. This is all made possible thanks to its more flexible end-to-end architecture. Customers can also expect to have more visibility over their collective and individual vehicle data—which they can harness for increased intelligence on their end.

webMethods also puts TII SCHEUERLE on the right track to meet environmental, social and governance (ESG) criteria. For example, the company is considering providing customers with information services that relate to vehicle fuel consumption and intelligent approaches to creating efficiencies.

The basis for scalable business growth

For TII SCHEUERLE their journey to seamless integration has just begun. But with the prospect of the need scale their business, attention has turned to ensuring good governance all along the way. Luckily, with webMethods.io the company will be able to easily develop and implement new integrations, applications, microservices and APIs knowing that they are securely established in their logistics ecosystem. Access levels will be controlled as part of this, but with an easy-to-use control panel—no specialist knowledge is required. This will allow the company to progress at its own pace knowing that all its data, and the technology used to connect it all, is secure—no matter how much they choose to open up that ecosystem to third parties.

“We now have a good foundation to build on. Since it is easy to connect our integration platform either on-premises or using third-party Software as a Service (SaaS) applications, it can grow with our business demands—keeping the customer experience front and center,” summarizes Dominik Schmidt.

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