Optimizing your order-to-cash process is both good for you and good for your customers. It means both your payment and your customers' orders arrive faster. However, fine-tuning the process is often trusted to trial and error. It's impossible to get it right without seeing the complete picture.
Process mining takes historical data from every step in every transaction in the order-to-cash process so that you have a real view of what's working and what can be improved. It will help you find the "happy paths" that get you from order to cash reliably faster.
How can process mining help your order-to-cash processes?