Are you losing customers due to an inefficient order-to-cash process?
ARIS Process Mining can help you root out the source of any order-to-cash (O2C) process inefficiencies and bottlenecks, and keep an eye on your process compliance.
Order-to-cash (O2C) is the collection of all activities—from the time a customer places an order, to processing it and getting paid—that go into selling goods and generating revenue.
Because O2C is a complex process involving many departments, it's challenging to fully understand, and even harder to identify areas for improvement. It’s worth your attention because a high performing O2C process means customers receive their full shipment faster, improving customer satisfaction, and your company improves its cash flow.
The first step in building an effective O2C solution? Understanding what’s working well—and what roadblocks you need to remove. That’s why process mining is valuable.