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Operational Resilience:
 Adversity is good for business

Keep business running smoothly and disruption running scared.
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Laptop, investment graphs and business woman reading IPO analytics, financial charts or accounting value. Trade price, admin data analysis and profile of broker review statistics

Increased commercial connectivity, near to complete reliance on technology, sophisticated cyber criminals, and unprecedented crises all around the globe—regulators in all industries are responding to protect consumer and citizen interests with sharper statutes on operational resilience.

What’s the answer? Full transparency into your processes, IT and data—the foundation of your business. Eliminating unnecessary complexity to reduce threats and increase agility. Mitigating risk to ensure delivery of goods and services. Great resilience—even better business.

What is Operational Resilience?

Operational resilience is recognized worldwide as the right response to the risk imposed by the high level of interconnectedness across businesses, markets and government organizations. Regulators in all corners of the globe are imposing laws and regulations such as the CPS 230 in Australia and DORA in the EU to ensure market stability and uphold consumer trust and confidence. Although regionally enacted, many regulations require compliance outside regional borders.

Operational resilience is not new but it is increasing in its scope of activities going far beyond business continuity and data recovery planning. Whether driven by law or as to stay competitive, the goal of operational resilience is to ensure a company can respond and recover quickly from a disruption—and to prevent disruption from happening in the first place.

Build your operational resilience with the right solutions. Alfabet and ARIS help business and IT navigate the stormy seas of operational threats and sail smoothly through regulatory obligations.

 

What’s the end game in Operational Resilience?
Now is not the time to let down your guard. Disruption may be a fact of business life but that doesn’t mean you have to welcome it in. Having the right capabilities in place is your first line of defense. Resist, react and rebound with solid footing on a foundation built on proven practices managing business processes and the IT portfolio.
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Sustainable prevention and protection
Strategically build resilience into operations to withstand any disruption. Use best practice methodologies and frameworks to anchor safeguards and controls into daily business operations—business-aligned and compliance-conscious.
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Fewer and less potent business disruptions
Identify all sources of risk, interdependencies, and the potential impact on business and IT operations. Be fully informed and in control of the service ecosystem. Include risk considerations into processes, IT solution design and IT investments.
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Reduced costs for cyber security
... hundreds of millions of dollars per year and rising. Address underlying issues that invite risk into the organization e.g., information on processes, IT and data currently scattered across multiple tools and organizations.
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Efficient compliance with OR regulations
Drive out the waste and inefficiency from piecemeal risk and compliance programs that have grown organically as new regulations have been introduced. Use the savings to fund more business innovation.
Software AG can help 

                    Gain total transparency

Centralize and document all processes, IT assets, their interdependencies, and how they relate to critical business strategies, initiatives and capabilities. Identify and classify all IT-supported business functions, processes, organizations and locations.

                    Improve governance

Assign owners to processes and IT assets and document responsibilities for risk-related roles. Capture and use policies to guide planning and change management of the operating model and its underlying IT. Build workflows to anchor risk management processes in the organization.

                    Get ecosystem clarity

Maintain and update a register of all contractual arrangements for IT services and processes run by third parties. Link critical functions, processes and IT assets to vendors and contracts for full external risk awareness and better control over 3rd party compliance.

                    Stop risks dead in their tracks

Continuously capture risks from internal and external sources and automatically assess them even as they become known in the market. Categorize, score, and associate them to the enterprise architecture to see what IT and processes are risk-exposed.
World-class companies put their trust in ARIS and Alfabet
Alicorp logo
Dutch Railways logo
illicado logo
John Lewis Partnership Logo
NHS logo
NTT logo
OEKB Group logo
suva logo
Telstra logo
Tesco logo

“[We have] several stakeholders from IT [consuming data from Alfabet], like the commercial financial management team and the contract management team, but also the security and compliance team. They are using Alfabet data for their risk assessment.”

- Peter Kerekes, Senior IT Architect, Henkel

“The main target groups are coming from the use cases we are supporting. So that’s compliancy people like BCM, Security or the GDPR organizations. We also have architects, application owners, IT delivery organizations, and also operations colleagues because we are mapping applications in infrastructure.”

– Rainer Scheibehenne, Enterprise Architect, Vodafone

"It’s extremely important that we have the right software enabling us to achieve long-term transparency and customer focus. ARIS makes this possible.“

André Kunz, Expert IT Architect, Suva

Dutch Railways use ARIS to bring together all their Process information and to ensure compliance with ISO 9001 certifications standards. If they don’t comply, they would lose their license to operate.

Maarten Geijsberts, Process Business Consultant, Dutch Railways
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