OPERATIONAL RESILIENCE

For the right response to unwelcome events

Keep business running smoothly and disruption running scared.

Software AG ARIS organizational chart
Make sure your organization bends—not breaks—when facing adversity
Now is not the time to let down your guard. Disruption may be a fact of business life but that doesn’t mean you have to welcome it in. Having the right capabilities in place is your first line of defense. Resist, react and rebound with solid footing on a foundation built on proven practices managing business processes and the IT portfolio.
Deployed code update icon
Threat and Incidence Management
Protect your organization from cyber-attacks by identifying critical business functions, vulnerabilities and potential threats—both internal and external. Reduce the knock-on effects of incidents by understanding interdependencies in the IT and business architectures.
Shield lock icon
Systemic Risk Management
Establish a sustainable process and the capabilities for continuous risk mitigation. Define the scope for focus to reduce costs. Be able to abstract and aggregate key risk indicators for the big picture. Understand the impact of risk-induced change.
Cloud check mark icon
Business Continuity Planning
Identify business capabilities critical to business continuity, find the associated processes and IT, assess the required strength and spend effort shoring up the right areas. Understand which IT systems need to keep running in the event of a crisis and which can be moved into hibernation.
Group icon
Risk Assessments
For efficient risk management and mitigation, you need to assess your operational and financial risk regularly. The probability for occurrence and possible impact can vary with every changing factor—be it a process update or new external circumstances like a new law. That’s why it’s crucial to keep an eye on your current risk status and make regular assessments.
Alicorp logo
Dutch Railways logo
illicado logo
John Lewis Partnership Logo
NHS logo
NTT logo
OEKB Group logo
suva logo
Telstra logo
Tesco logo
Streaming living flow lines
Streaming living flow lines
Streaming living flow lines
See it for yourself!
Request a demo to see how Software AG can support your operational resilience needs and get your organization fit for operational integrity.
What makes Software AG’s approach different?
Enterprise Architecture Management illustration

                    Enterprise Architecture Management
                

Most important for any regulation initiative is to have complete transparency into the IT landscape. And more—with an integrated, cohesive view of how the IT portfolio relates to the business operations and the risks involved.
IT Governance illustration

                    IT Governance
                

Establish a framework for IT planning and management and the associated risk management. The framework should demonstrate ownership of business and IT operational elements. And it should have a clear methodology for IT change initiatives, reporting, policies and procedures, and standards enforcement mechanisms.
Threat management illustration

                    Threat Management
                

Threat management is important for identifying threats before they enter the IT environment. And the ability to relate them to the architecture or IT portfolio assets helps identify where danger could strike and what the impact would be—to business and IT operations.
Risk Management illustration

                    Risk Management
                

Risk management comprises the inventorization and prioritization of applications to identify possible risks. You also want to do this for the technologies supporting the applications. You need to be able to assess the risks that have been identified. This includes categorization and damage potential.
Risk & cloud mitigation illustration

                    Risk Mitigation 
                

And you need to be able to plan risk mitigation to reduce the overall threat to the enterprise. For risk mitigation you need to consider risks already in the Demand Management of demands for new solutions and in Solution Design. This is how to build operational resilience.
Contract & Vendor Management illustration

                    Contract & Vendor Management
                

With a contract and vendor management capability, you know who all your 3rd party service providers are and you can associate contractual terms and conditions with related architecture elements to understand risk implications.
Risk Assessments illustration

                    Risk Assessments
                

For efficient risk management and mitigation, you need to assess your operational and financial risk regularly. The probability for occurrence and possible impact can vary with every changing factor—be it a process update or new external circumstances like a new law. That’s why it’s crucial to keep an eye on your current risk status and make regular assessments.
Regulatory management illustration

                    Regulatory Management
                

The first step in regulatory management is the documentation of new laws and regulations and the creating transparency. Then you need to derive regulatory requirements and map them to your business landscape. Only when you know exactly where you will have an impact are you able to control compliance risks effectively.
Self-assessments illustration

                    Self-Assessments
                

What is the best way to receive information quickly? Ask the right questions to the right people. Your employees are the best source of information when it comes to possible bottlenecks, risks, issues, and such. Self-assessments help you to conduct surveys within your target group and use the evaluated results for process and compliance improvements.
Confirmation management illustration

                    Confirmation Management
                

Defining and publishing policies and company guidelines isn’t enough to ensure that all employees have read and understood them. It is important that everybody knows exactly what to do. Therefore, you need to ensure that they receive and confirm new guidelines and policy updates.
Control Testing and Management illustration

                    Control Testing and Management
                

Controls are necessary to check if you are compliant or not. Even better is the control of the control effectiveness. This is also necessary to give proof of your compliance to external auditors. Establish an internal control system (ICS) with regular controls for effectiveness, documentation of results and reporting capabilities.
Incident and Issue Management illustration

                    Incident and Issue Management
                

No matter how good your ICS and risk management are, incidents will occur. The difference is in how well you handle them. You might also find weaknesses in your control system that you will want to eliminate or improve. Issue management can help you initiate improvements and adapt fast and easily to regulatory changes.
You may also like:
WHITE PAPER
Threat management in the digital age
Digitization has brought with it threats and vulnerabilities that put sensitive customer data, intellectual property and business continuity at risk. See how EAe and strategic portfolio management can help you stay current on potential vulnerabilities, and effectively assess and mitigate them in real time.
ARTICLE
Business and IT insights for stronger operational resilience
Find out why you should be concerned about operational resilience and what the benefits are in implementing an approach based on enterprise architecture, business process analysis, strategic portfolio management and a GRC framework.
BLOG
Balancing BPM and GRC for Business Success  
Achieving integration between Business Process Management (BPM) and Governance, Risk, and Compliance (GRC) is key to optimizing operations, enhancing compliance, and ensuring sustainable success in the fast-paced business landscape. Find out how to strike the right balance in today’s challenging business landscape.
Explore our solutions for operational resilience.
Fine tune your IT and Business Transformation from two distinct yet interrelated perspectives.
ICS JPG PDF WRD XLS