Customer stories
            

                See what truly connected enterprises can do
            

Thriving in a truly connected world

The more connected your business, the closer you are to being able to see, decide, act—and thrive. Take a look at these connected enterprises—our customer heroes—and learn from their transformation successes.

                    ASPINA: Reinventing its business with IoT
                

Delivering top-of-the-line components means making them IoT-ready. That enables ASPINA customers to build smart products that make the most of big data. “We’re no longer just the manufacturers of products. We’re building systems that create the perfect world of hardware and software together. And it’s positioning us to thrive,” the Senior VP said.

                    autosen: Delivering a turnkey IIoT solution
                

The full potential of IIoT in one box: That's the idea behind autosen’s io-key, which offers a fast and uncomplicated path to the cloud. The io-key delivers reliable real-time data analysis and control with innovative functionalities tailored to suit sensor technology. Software AG's Cumulocity IoT platform makes that possible.

                    KMC Global: Connecting products with IIoT 
                

KMC Global has a new revenue stream and offers a value-added capability that makes its customers stronger competitors in a connected world. IIoT is an evolutionary change every manufacturer needs for survival, explained Larry West, KMC Global Sales and Automation Manager. 

                    Deutsche Telekom: “Cloud of Things” IoT
                

The Deutsche Telekom “Cloud of Things” IoT platform powered by Cumulocity IoT allows enterprises to improve the reliability of globally dispersed equipment rapidly and efficiently, markedly improve product innovation and seamlessly adopt new service-based business models.

                    Gardner Denver: IoT increases performance
                

Gardner Denver rebrands the Cumulocity IoT platform and redefines relationships with customers and partners. The manufacturer is a prime example of organizations seizing the opportunity to innovate and take advantage of being truly connected. 

                    TRAILAR: Telematics for a greener world
                

DHL’s next-gen subsidiary TRAILAR innovates a solution to help commercial vehicles save fuel and reduce carbon-dioxide emissions. With real-time streaming analytics, TRAILAR can stream the fuel consumption analytics and integrate and present them simply and clearly to the end customer.

                    Telstra: Transforming water management
                

In drought-prone Australia, Telstra is leveraging Cumulocity IoT to develop a Water Management Solution Accelerator to collect sensor data, create alerts and warn utilities of leaks. The groundbreaking collaboration will establish Telstra as a leader in smart services for utilities.

                    QTRS: Protecting cargo 
with IoT monitoring
                

QTRS assures high equipment performance and protects against spoiled cargo by using the Cumulocity IoT platform for real-time monitoring of refrigeration units. Predictive maintenance keeps machines running well even in the hottest weather.

                    STW: Cleaner London air, thanks to IoT
                

When the City of London wanted to create the world’s first Ultra Low Emission Zone, STW was on the job with its customized and branded Cumulocity IoT platform. The results: better flexibility for London and better air for its residents.

                    Griesser: From traditional to thriving with digital 
                

Griesser shifts to digital and innovates new customer solutions using IoT device connectivity, API management and data integration across systems—all in the cloud and available by subscription.

                    Bega Cheese: Optimizing  supply chain with IoT

                

Bega Cheese increases efficiency and improves visibility into the supply chain by using Cumulocity IoT. Real-time temperature and humidity data collected by sensors helps find trends and improve forecasting.

                    CodeWrights: Making plants more productive 
                

Better safety for employees, better visibility for plant operators, higher efficiency and industry-leading reliability ... these are a few of benefits CodeWrights has experienced by using Cumulocity IoT.

                    Lyreco: Supply chain automation with IoT
                

Lyreco reduces out-of-order and out-of-stock situations using Cumulocity IoT. Improved processes reduce costs. The Internet of Things solution was set up in only two weeks.

                    Göbecke Bakery: IoT smart social distancing
                

Christine Göbecke, owner of Göbecke Bakery in Germany, talks about smart social distancing on the Internet of Things. Her company uses Cumulocity IoT and Bluetooth® smart badges to ensure a safe workplace for employees during the pandemic.

                    Department of Seine-Maritime: Streamlining finance and HR
                

The main focus of the Department of Seine-Maritime (76) is on social action. But in order to serve its residents in need, the department needs to coordinate finances and HR for its 5,500+ employees. It chose webMethods to coordinate and manage these business processes.

                    A bigger, better, faster Smart Dubai
                

Over the past 20 years, Dubai has built a thriving and diversified economy around financial, investment and tourism. Dubai’s leadership recognized that it not only needed to invest in technology, but a government office to lead the effort—Smart Dubai. The new office quickly moved to reduce complexity and streamline backend communication and integration using webMethods. 

                    Truly connecting Smart Dubai
                

During the shutdown, investment in Dubai didn’t have to shut down. Since the city’s Smart Dubai had digitized the investor experience, they were able to continue moving forward, thanks to integrated services powered by Software AG's webMethods.io.

                    BRI: Digitalizing microfinance in Indonesia
                

Bank Rakyat Indonesia is dedicated to providing loans to families and businesses in Indonesia - no matter how big or small. To do this, it didn't need more branches. It needed to go digital. To make sure all of its systems and data could work together, the bank selected webMethods.

                    Restek: Providing "Plus One" service through integration
                

Restek sets itself apart by providing a better customer service in the quickly growing chromatography industry. Having its web, sales and CRM systems seamlessly integrated using webMethods.io is key to making this possible.

                    Maccabi: Modernizing the healthcare experience
                

Superior patient care requires modern technology. In 2020, Maccabi Healthcare Services decided to modernize its legacy applications to provide a better experience and easier access to patient data. They used webMethods ApplinX, supported by Software AG Professional Services.

                    travelbasys: Truly connected tourism—with API management
                

To handle the bookkeeping for the entire travel industry in Germany requires a lot of coordination. But with an industry scrambling to find new ways of operating based on real-time data, travelbasys had to pivot and rise to the challenge. They turned to API management to make it possible.

                    Prinzhorn: Executing on a rapid growth strategy with integration
                

When Prinzhorn Group set its sight on doubling in size by 2030, it knew it would only be possible if all of its systems worked together seamlessly. They chose webMethods to make those connections behind the scenes.

                    Foreach Brewing: Freeing up time to focus on their craft
                

As a craft brewery, you need to be able to focus on beer, not backend processes. Foreach Brewing turned to webMethods.io to integrate its systems and focus on what was really important for their business. Cheers.

                    Rewarding healthy decisions? There's an app for that
                

This Asian insurance giant wanted to rewards its members for making healthy decisions. They built and app, but to make it work they needed to connect to partners, fitness devices and internal systems. They used webMethods.

                    Software AG: Improving customer satisfaction
                

We used our own integration platform - webMethods.io - to give our sales and success managers 360-degree visibility into all customer interactions. So now if a customer has a question, it never gets stuck in a silo.

                    Hyundai: Driving up auto sales with integration
                

To manage its 750 car dealers, Beijing Hyundai Motors needs an easy way to keep track of its customers and auto inventory. The missing piece was an integration platform that could keep all their systems in sync.

                    Colruyt: Unveiling digital projects at speed
                

Colruyt launched its "mobile readiness" program in 2018, it relied on APIs to expose its data across devices and applications. But in order to do that, they needed to find a worry-free way to manage them.

                    Kiabi: Transforming retail even faster
                

To keep up in a fast fashion world requires even faster omnichannel solutions. For Kiabi, this was fueled by all-digital processes, seamlessly connected IT systems and partner-friendly APIs. Agility is in this season.

                    CLAL: Building bridges to insurance partners
                

It has been a bumpy road for insurance companies in recent years. But they have navigated them by being able to find powerful external partners which they connect to seamless through a single, unified integration platform.

                    Scaling to the global stage—with ARIS
                

As this US-based tech company grew its membership into the hundreds of millions, it outsourced key finance activities while staff recruitment kicked into overdrive. But this created a new challenge - limited process visibility. The solution? Mapping and processing processes on a single platform using ARIS.

                    Emirates NBD: Banking on operational excellence
                

When Emirates NBD began its global expansion, it needed to improve its efficiency, customer experience and regulatory agility. They used ARIS to create a single repository of process knowledge and establish standard operating procedures (SOPs).

                    BANCOR: Process-driven transformation
                

BANCOR has a rich history of promoting economic development in Argentina. But as the financial world went digital, BANCOR’s processes were stuck in the past - documented in cumbersome paper manuals, with little automation. They turned to ARIS for help.

                    Dubai: Better service visibility, better service delivery
                

Dubai Municipality needed to updates its services to meet the rising demand of expatriat growth to maintain Dubai’s reputation as a world-class place to live. They turned to a world-class business process management solution to make that happen.

                    BRC: Sorting out processes with ARIS
                

When BRC needed to keep its processes straight across 8,000 documents, it turned to ARIS. The result is a 50% increase in process efficiency.

                    Suva: Insurance at the forefront of digitalization
                

Some 1.2 million accidents claims are filed each year, which is no trivial matter when it comes to process management. But it's no accident that Suva chose ARIS as their process partner.

                    Airbus: Taking flight with process excellence
                

Airbus Defence and Space requires precision in everything they do. This is made possible by continuous process improvement, using ARIS as its business process management system. The company is also achieving greater visibility and insights for its IT landscape evolution and optimization by using Alfabet.

                    U.S. Army: Winning enterprise architecture battles
                

"This we'll defend" has been a motto of the U.S. Army for more than 200 years, and this will be no exception, taking true ownership of the business system portfolio responsible for their operations -- all through ARIS. Read how they achieved transparency and efficiency throughout.

                    Weifu: Keeping cars running with process automation
                

As a leading manufacturer of fuel injection pumps for diesel engines, it was no secret that process automation was essential to amplifying production of one of China's most prolific mechanical enterprises. Read how ARIS helped them achieve their goals in process management.

                    Australia Post: Lean, mean mail delivery
                

There's no doubt postal service has to be lean, so why not operational efficiency, too? That was the goal of the Australia Post, needing the key component in ARIS for faster deployment and improved safety compliance. Read more on how the APC reduced risk and improved safety compliance here.

                    Siemens: Accelerating process management
                

Acceleration has been the name of the game for global tech powerhouse Siemens as for more than 170 years, they've been at the top of the enginerring excellence game. When ARIS came in to elevate their excellence, though, with everything a top-tier player would need to excel.

                    A new era of luxury retail with IT portfolio management
                

As this purveyor of luxury goods grew into a family of brands, so did its IT complexity. It wanted to have complete visibility (and cost savings) across its product lines - and found a way with Alfabet.

                    Leading European bank: Improving process architecture
                

Renowned for superior advisement in the European sector of finance, this reputable institution made a name in leveraging strengths in wealth management and investing. The organization took it a step further in employing the use of Alfabet to visualize the application landscape for efficiency, insight, compliance and integration.

                    GDRFAD: Making Dubai the "Happiest City in the World"
                

The General Directorate of Residency and Foreigners Affairs of Dubai (GDRFAD) sought to provide the very best services to the public, wanting to see all their KPIs on one single dashboard. See how they leveraged the power of ARIS and Alfabet to make that possible.

                    Israeli Ministry of Labor: Faster help for those in need
                

In times of crisis, there is a need for speed. Yet the Israeli Minisitry of Labor used mainframe applications and paper forms that were taking up to six months to process. The ministry used EntireX to open up the process to anyone with an Internet connection.

                    TASE: Modernizing a stock exchange
                

The Tel Aviv Stock Exchange (TASE) needs to compete for Israeli companies to IPO at home instead of going abroad to the biggest, most powerful exchanges in the world. They do so with Adabas & Natural, and NaturalONE.

                    Georgia-Pacific: More than just paper savings
                

Moving from legacy systems to modern, cloud-based ones doesn't happen overnight. And in the meantime, Georgia-Pacific found a way to get information and reporting out of its legacy infrastructure so business can go on - even in times of change.



                    Fabick Cat: Constructing a data warehouse 
                

When Fabick Cat acquired a new dealership, they needed to marry two legacy systems to keep business running - IBM AS/400 and OpenVMS. They turned to CONNX to make the connection and to connect its data.

                    Delaware Courts: Unlocking the mainframe
                

In a state where there are more legal entities than people, the court system needs to constantly streamline. Their verdict? Use the reliable legacy systems they can trust, but find a way to make them accessible through an integration platform.

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